Agility - OpenText Extended ECM Platform Integration and Automation

Common Integration Use Cases Between Agility and OpenText Extended ECM Platform

1. Approved document publishing from OpenText Extended ECM Platform to Agility

Business teams can store governed documents such as policies, product sheets, legal notices, and compliance-approved PDFs in OpenText Extended ECM Platform, then publish selected versions to Agility for use on public websites, partner portals, or campaign landing pages. This ensures only approved content is exposed externally while marketing teams can update web experiences without managing the source documents manually.

Data flow: OpenText Extended ECM Platform to Agility

Business value: Reduces publishing errors, improves compliance, and shortens time to market for controlled content.

2. Content request and approval workflow between Agility and OpenText Extended ECM Platform

Marketing teams can create or request new web content in Agility, while OpenText Extended ECM Platform manages the formal review, approval, and retention process for supporting documents, such as legal disclaimers, regulated product content, or executive statements. Once approved in OpenText, the content can be released back to Agility for publication.

Data flow: Bi-directional

Business value: Aligns marketing agility with enterprise governance and auditability.

3. Centralized digital asset governance for web content

Organizations can use OpenText Extended ECM Platform as the controlled repository for brand assets, contracts, brochures, images, and videos, then surface approved assets in Agility for page building and campaign execution. Agility editors can select only authorized assets, while OpenText maintains version control, metadata, and retention policies.

Data flow: OpenText Extended ECM Platform to Agility

Business value: Prevents use of outdated or unapproved assets and improves brand consistency across channels.

4. Customer-facing document access from web portals

Agility can power customer or partner portal pages that present content from OpenText Extended ECM Platform, such as account statements, onboarding documents, service manuals, or case files, depending on user permissions. OpenText handles secure document storage and access control, while Agility provides the front-end experience and navigation.

Data flow: OpenText Extended ECM Platform to Agility

Business value: Delivers secure self-service experiences without duplicating document management capabilities.

5. Regulatory content management for public websites

For regulated industries, compliance teams can manage mandatory disclosures, terms and conditions, and policy documents in OpenText Extended ECM Platform. Agility then displays the latest approved versions across relevant website pages, landing pages, and regional microsites. This supports consistent legal language across multiple digital properties.

Data flow: OpenText Extended ECM Platform to Agility

Business value: Improves compliance control and reduces the risk of publishing outdated regulatory content.

6. Case study and reference content publishing workflow

Sales and marketing teams can collaborate on customer case studies, testimonials, and reference documents in OpenText Extended ECM Platform, where legal and brand approvals are managed. After approval, Agility can publish the content to campaign pages, solution pages, and industry-specific landing pages to support lead generation and sales enablement.

Data flow: OpenText Extended ECM Platform to Agility

Business value: Speeds up reuse of approved customer stories while maintaining governance over external messaging.

7. Content lifecycle synchronization and archival

When web content in Agility reaches end of life, it can be archived into OpenText Extended ECM Platform for retention, legal hold, or records management. This is useful for campaign pages, event microsites, and time-sensitive promotional content that must be preserved for audit or historical reference after removal from the website.

Data flow: Agility to OpenText Extended ECM Platform

Business value: Supports records retention policies and reduces compliance risk from unmanaged web content.