OpenText Cloud Fax - DeSL Integration and Automation

Common Integration Use Cases Between OpenText Cloud Fax and DeSL

1. Secure Supplier Document Submission for Product Development

Data flow: OpenText Cloud Fax ? DeSL

Suppliers can fax signed spec sheets, compliance declarations, material certificates, and sample approvals into OpenText Cloud Fax, which then routes the documents into DeSL as part of the product development record. This is useful when external partners still rely on fax for formal submissions or when documents must be received through a secure, auditable channel.

Business value: Reduces manual scanning and rekeying, improves document traceability, and accelerates supplier onboarding and approval cycles.

2. Fax-Based Approval Capture for Design and Sourcing Teams

Data flow: DeSL ? OpenText Cloud Fax

DeSL can generate approval packets such as tech packs, line sheets, or sourcing requests and send them through OpenText Cloud Fax to vendors, factories, or regional offices that require faxed documentation. Returned signed approvals can be automatically stored back in DeSL against the relevant style, season, or supplier record.

Business value: Supports formal approval workflows, shortens turnaround time for critical sign-offs, and maintains a complete audit trail for compliance and dispute resolution.

3. Compliance Document Archiving for Product and Vendor Records

Data flow: OpenText Cloud Fax ? DeSL

When legal, regulatory, or trade compliance documents arrive by fax, OpenText Cloud Fax can automatically classify and attach them to the correct DeSL record. Examples include country-of-origin declarations, restricted substance declarations, and factory certifications tied to specific products or suppliers.

Business value: Ensures compliance documents are centrally managed with product data, reduces risk of missing records, and improves readiness for audits and inspections.

4. Exception Handling for Time-Sensitive Supply Chain Communications

Data flow: Bi-directional

If a production issue, shipment delay, or quality exception requires immediate formal communication, DeSL can trigger a fax notification through OpenText Cloud Fax to the affected supplier or internal stakeholder. Replies, confirmations, or corrective action forms received by fax can be routed back into DeSL to update the issue record.

Business value: Improves responsiveness in exception management, supports suppliers with limited digital connectivity, and creates a documented communication trail for operational accountability.

5. Sample and Prototype Approval Workflow

Data flow: DeSL ? OpenText Cloud Fax ? DeSL

DeSL can send prototype approval forms, sample review comments, or fit approval documents to external partners via fax when required. Once signed or annotated documents are returned through OpenText Cloud Fax, they are linked to the corresponding sample or development milestone in DeSL.

Business value: Speeds up sample approval cycles, reduces email fragmentation, and keeps development history aligned with the product lifecycle.

6. Vendor Onboarding and Master Data Validation

Data flow: OpenText Cloud Fax ? DeSL

New vendors can submit onboarding forms, tax documents, insurance certificates, and signed agreements by fax. OpenText Cloud Fax can ingest these documents and attach them to the vendor profile in DeSL, supporting supplier qualification and master data validation processes.

Business value: Streamlines vendor setup, reduces administrative effort, and helps ensure that only approved and documented suppliers are used in product development and sourcing.

7. Regional Office and Factory Communication for Low-Digital Maturity Partners

Data flow: DeSL ? OpenText Cloud Fax

For factories or regional partners that still depend on fax, DeSL can distribute production instructions, revised specifications, or urgent change notices through OpenText Cloud Fax. This ensures critical updates reach partners even when email or portal access is inconsistent.

Business value: Extends collaboration to all trading partners, reduces missed updates, and helps prevent production errors caused by outdated information.

8. Audit-Ready Document Retention for Product Development Governance

Data flow: OpenText Cloud Fax ? DeSL

Faxed correspondence related to approvals, exceptions, and compliance can be automatically retained in DeSL as part of the product governance record. This includes signed change requests, supplier acknowledgments, and regulatory correspondence associated with a style or season.

Business value: Strengthens governance, simplifies audit preparation, and provides a single source of truth for product development documentation.