OpenText Lens - Data Visibility - xConnector Integration and Automation

Common Integration Use Cases Between OpenText Lens - Data Visibility and xConnector

OpenText Lens - Data Visibility helps organizations discover, classify, and assess unstructured data across repositories, while xConnector can act as an integration layer to move findings, triggers, and workflow actions into downstream systems. Together, they can support governance, compliance, migration, and operational cleanup programs.

1. Sensitive Data Discovery to Ticketing and Remediation Workflow

OpenText Lens identifies sensitive content such as personal data, financial records, or regulated documents across file shares, content repositories, and collaboration platforms. Through xConnector, those findings can be sent to a ticketing or workflow system for review and remediation by data owners or compliance teams.

• Data flow: OpenText Lens to xConnector to remediation workflow
• Business value: Speeds up response to data risk findings and creates an auditable remediation process
• Typical outcome: Assigned tasks for deletion, relocation, retention tagging, or access restriction

2. Data Cleanup Prior to Migration

Before moving content to a new repository, OpenText Lens can identify obsolete, duplicate, or low-value content. xConnector can pass those results into migration planning tools or approval workflows so only approved content is migrated.

• Data flow: OpenText Lens to xConnector to migration execution or governance workflow
• Business value: Reduces migration volume, cost, and risk
• Typical outcome: Migration scope is narrowed based on content age, sensitivity, and business relevance

3. Compliance Exception Management

When OpenText Lens detects content that violates retention, privacy, or records policies, xConnector can route the exception to legal, compliance, or records management teams for disposition decisions. This creates a controlled review process for exceptions that cannot be handled automatically.

• Data flow: OpenText Lens to xConnector to compliance case management
• Business value: Improves policy enforcement while preserving human oversight for exceptions
• Typical outcome: Approved retention, legal hold, deletion, or policy waiver decisions

4. Repository Risk Reporting to Governance Dashboards

OpenText Lens can generate insights on where sensitive or redundant content resides. xConnector can transfer those metrics into BI tools, governance dashboards, or executive reporting systems so business leaders can track risk reduction progress over time.

• Data flow: OpenText Lens to xConnector to reporting platform
• Business value: Gives leadership visibility into data risk trends and cleanup progress
• Typical outcome: Dashboards showing sensitive data hotspots, remediation status, and repository risk scores

5. Records Classification and Retention Workflow Triggering

OpenText Lens can identify content that appears to be records, contracts, HR files, or regulated documents. xConnector can then trigger downstream records management workflows to apply retention labels, route for approval, or move content into managed repositories.

• Data flow: OpenText Lens to xConnector to records management system
• Business value: Improves retention compliance and reduces manual classification effort
• Typical outcome: Automated or semi-automated assignment of retention schedules and disposition actions

6. Data Owner Review and Stewardship Assignment

OpenText Lens can detect content ownership patterns, repository location, and sensitivity indicators. xConnector can use that information to assign review tasks to the correct data owner, steward, or department for validation and cleanup.

• Data flow: OpenText Lens to xConnector to stewardship workflow
• Business value: Ensures accountability and reduces delays caused by unclear ownership
• Typical outcome: Data owners receive targeted review requests for specific folders, sites, or content sets

7. Ongoing Monitoring and Alerting for New Risk Content

OpenText Lens can periodically scan repositories for newly introduced sensitive or noncompliant content. xConnector can forward alerts to security operations, compliance teams, or service management platforms so issues are addressed quickly after detection.

• Data flow: OpenText Lens to xConnector to alerting and incident management
• Business value: Shortens the time between data exposure and remediation
• Typical outcome: Alerts for newly created sensitive files, policy breaches, or unusual content growth

These integration patterns are especially valuable in enterprise programs focused on data governance, privacy compliance, migration readiness, and content lifecycle management. By combining OpenText Lens visibility with xConnector driven workflow automation, organizations can turn data discovery into measurable action.