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OpenText Notifications consolidates email, SMS, push, voice, and fax messaging channels into one unified cloud-based platform, eliminating fragmented communication services. Whether you’re sending a single message or millions, Notifications simplifies the delivery of personalized communications via customers’ preferred channels, enhancing relationships, increasing visibility, and driving sales.
Push Notifications are brief, timely messages that appear on a mobile device via an installed app. App creators use them to notify users of requested information. The rising popularity of branded mobile apps and their cost-effectiveness for users drives their increasing use. Push Notifications aim to redirect users to the mobile app for further engagement. On the OpenText platform, Push Notifications transmit customer requests to Google’s Firebase system for delivery to both Android and iOS devices. These notifications are exclusively sent to users who have opted in for mobile app notifications. Integrate the OpenText Push Notifications for Cloud Messaging solution with any of the apps from the library with just a few clicks. Create automated workflows by integrating your apps.